Terms and Conditions

Last updated: August 10, 2025

These Terms and Conditions ("Terms") govern your use of PackTracker ("Service"), an outdoor gear management platform operated by Oliver Butler ("we", "us", or "our"). The Service is accessible at https://mypacktracker.com.

By accessing or using PackTracker, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Acceptance and Eligibility

1.1 Age Requirements

You must be at least 13 years old to use PackTracker. If you are under 18, you confirm that you have your parent or guardian's permission to use the Service.

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Description of Service

PackTracker is an outdoor gear management platform that allows users to:

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts and Subscriptions

3.1 Free Accounts

Free accounts include basic functionality with standard usage limits.

3.2 Premium Subscriptions

Premium subscriptions provide increased usage limits and enhanced features. Subscription fees are charged in advance and are non-refundable except as required by law or at our sole discretion following a case-by-case review.

3.3 Billing and Cancellation

Premium subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

3.4 Refund Policy

Refund requests will be reviewed on a case-by-case basis. Contact our support team to request a refund. We comply with applicable consumer protection laws, including UK Consumer Contracts Regulations where applicable.

4. User Content and Conduct

4.1 Your Content

You retain ownership of the content you create and upload to PackTracker. By using the Service, you grant us a license to store, display, and distribute your content as necessary to provide the Service.

4.2 Content Standards

You agree not to upload, share, or create content that:

4.3 Public Content

When you make content public, it becomes accessible to all users and may be indexed by search engines. You are responsible for ensuring you have the right to share all public content.

4.4 Commercial Use

You may use PackTracker for commercial purposes, including sharing content as an influencer or business, provided you comply with these Terms and applicable laws.

4.5 Reporting Violations

You may report inappropriate content or Terms violations through our contact page. We reserve the right to remove content or suspend accounts that violate these Terms.

5. Data and Privacy

5.1 Data Export

You may request a download of your data as a ZIP file. We will provide this within a reasonable timeframe following your request.

5.2 Data Sources

PackTracker may include data from public sources, including product information, images, and specifications. This data is used in a transformative manner and includes appropriate attribution where required.

5.3 Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

6. Intellectual Property

6.1 Our Rights

PackTracker, including our logo, trademarks, and proprietary features, are owned by us. You may not use our intellectual property without express written permission.

6.2 Third-Party Content

Some content on PackTracker may be sourced from third parties. We respect intellectual property rights and will respond to valid takedown requests.

6.3 User Submissions

By suggesting features or providing feedback, you grant us the right to use your suggestions without compensation or attribution.

7. Third-Party Integrations

PackTracker may integrate with third-party services such as payment processors (Stripe), fitness devices (Garmin), and other platforms. Your use of these integrations is subject to their respective terms of service and privacy policies.

8. Disclaimers and Limitation of Liability

8.1 Outdoor Activity Disclaimer

IMPORTANT: PackTracker is a planning and organizational tool only. Outdoor activities carry inherent risks. You are solely responsible for your safety and the appropriateness of your gear choices. Always consult qualified professionals and current conditions before undertaking outdoor activities.

8.2 Service Availability

We provide PackTracker "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation.

8.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of PackTracker. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

8.4 User Responsibility

You use PackTracker at your own risk and are responsible for your own safety during outdoor activities. We are not responsible for gear recommendations, route suggestions, or other user-generated content.

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

9.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, engage in prohibited conduct, or for any other reason at our discretion. We will provide reasonable notice where possible.

9.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or our Privacy Policy.

10. Modifications to Terms

We may update these Terms from time to time. We will notify users of material changes via email or prominent notice on the Service. Continued use of PackTracker after changes constitutes acceptance of the new Terms.

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

11.2 Jurisdiction

Any disputes arising from these Terms or your use of PackTracker shall be resolved in the courts of England and Wales.

11.3 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek a resolution informally.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding PackTracker.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

12.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

For reports of Terms violations, inappropriate content, or data concerns, please use our contact form and clearly identify the nature of your report.